Celebrating 10 years: Web Survey Methology book

Web Survey Bibliography

Title Improving the Quality of Open-End Questions in Mail, Web, and Telephone Surveys
Year 2007
Access date 28.01.2008
Abstract

Results from a series of experiments aimed at improving the quality of openend questions in mail, web and telephone surveys will be presented. The experiments were conducted annually between 2002 and 2007 using random samples of students (n’s approximately 200-350 for each of the experimental panels) at Washington State University, with the aim of testing multiple mechanisms for improving the number of words, number of themes, and extent of elaboration that occur in different modes for the same or similar questions. Results reveal that the quality of open-ended responses can be improved for each of the survey modes, but require somewhat different mechanisms in each mode in order to achieve that goal. The overarching goal for conducting these experiments is to find ways of achieving equivalent quality for open-ended questions across survey modes.

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Joint statistical meetings 2007 (abstract)

Year of publication2007
Bibliographic typeConference proceedings
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Web survey bibliography (4086)

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